. Refunds are made by cheque to the travel ticket holder. These are only given on surrendered travel tickets that are still valid. Go North East cannot process refunds for tickets that have been issued on paper tickets, or a key smartcard that has not been registered. Bus passes will not be available from the Students' Union this year due to COVID-19. From the date the Deposit is paid, you have a fourteen (14) calendar day cancellation period ("Cancellation Period") to change your mind and cancel the Student's place on the Stagecoach Activity, subject to clauses 2.6 and 2.7 below. After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Stagecoach. Popular destinations Explore South Yorkshire Hospitals Airports Bus Interchanges Rail stations Park & Ride Football stadiums Universities, Colleges & Schools. Due to lots of customer requests it is taking them up to 28 days to get through things. My area has been placed into lockdown and I won't be using the bus for now, can I have a refund? Below is information on what Metro, Network One, Arriva, Stagecoach and Go North East are doing for ticket holders: Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. There is a standard procedure for refunds, which applies in all cases. No. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term. Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. SDC Stagecoach Dayrider Bus Pass This will only be done if absolutely necessary and Stagecoach will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed. You can talk to us about your refund options by filling in our refund request form. Stagecoach - @StagecoachMCSL . "Holiday Workshop/Camp" refers to Workshops (including online activities) run by some Stagecoach schools and Stagecoach Performing Arts during the breaks between Terms. We take this opportunity to remind you that the policy concerning the cancellation of a bus pass was made known to every applicant via the General Information on our bus services leaflets. There is a standard procedure for refunds, which applies in all cases. Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Please follow this specific advice when using the bus as well as maintaining social distancing Uniriders are available termly or you can save money by purchasing a 2-Term or 3-Term Unirider. It can take up to two weeks for you to receive your bus pass (posted to your home address by Stagecoach). Where a session of a Stagecoach Activity has to be cancelled by Stagecoach, Principals will give as much notice as possible. Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. Some bus operators allow you to use your pass at other times than the Monday to Friday, 6am to 7pm limit. No admin fees will be added for refunds or credits processed during this time. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. 18-22 Discount Card. Travel by Rail and non-Stagecoach Bus Services (Country Bus, Dartline) The Travel Scheme also offers subsidised travel by train and public bus services not operated by Stagecoach (e.g. If you have not received an email yet, please reference FAQS below. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. Where can I use buzz card? They will endeavour to process your request within 10 working days of receipt. However, I now have to work from home until June 2020. "Term" refers to one normal academic term of Stagecoach schools during which Courses are run. A. April 24th-26th, 2020. The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts. All 2020 passes will be honored in 2021. The Deposit to accompany a new Student's application form for term enrolment: Main & Further Stages £50 (as at 1 July 2020). The UK lockdown has transformed our lives forever and students are no longer traveling across the North East for study, work and leisure. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. To find out more and set your own preferences. Other unused travel will also be considered as a result of the coronavirus lockdown. "Term Dates" refers to the dates for the relevant Term. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. For those without access to a smart phone, credit will be provided in the form of vouchers. Parents are solely responsible for ensuring that the emergency contact details on Stagecoach's records are up to date. At Stagecoach Performing Arts we teach children and teenagers how to sing, dance and act, not only to perform on stage but also, more importantly, to perform better in life. A subsidy will be available from Alton Campus for students who purchase an annual Stagecoach ticket; details of this refund will be sent to students in January 2021. Can I get a refund or delay the ticket until I am back to work? To request a replacement bus pass, please contact us using the contact information below. The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Buy Stagecoach bus tickets online and compare prices, schedules and more. All Students must be collected on time after a session. Many providers are offering the opportunity to return unused or part used tickets for a full or partial refund. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. Stagecoach may, at its own discretion, refuse a Student entry to a Stagecoach Activity or session of a Stagecoach Activity if it is felt that the Student's behaviour is unacceptable. Stagecoach bus timetables can be accessed via the Stagecoach website. For customers with long term tickets (annual, academic year), we will extend the validity of your ticket for the duration of time that you have been unable to use it. admin fees will be added for refunds or credits processed during this time. In the event that a Student is unable to attend a Stagecoach Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Stagecoach regrets that it is unable to refund any payment. They have a dedicated refund request form available. A "Course" refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities). 5.4 As well as m-Tickets, can be purchased as a paper ticket from the driver on the bus. In any event Deposits shall always be refunded within fourteen (14) days of informing the Parent that the Deposit is refundable for capacity reasons. The Buzz card is valid on all bus services run by Britannia Bus, Centrebus, Stagecoach, Uno, The Village Hopper and Z&S Transport. "Workshop" refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year. 5.3 : Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where a new Student is attending a Course for the first time, subject to availability, Stagecoach allows a two (2) session trial period ("Trial Period") so that the Student may try the first two (2) sessions of the Course. Before a Student is placed on a reserve list, the Principal shall inform the Parent whether (i) the Deposit will be retained by Stagecoach whilst the Student is on the reserve list, or (ii) the Deposit will be refunded to the Parent and that the Parent may be required to repay the Deposit at a later date if a place is confirmed. If you do not notify Stagecoach before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student. Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. To surrender your ticket, hand it in to any local Travelcentre, or send it to: Network One Travel Tickets, Network Ticketing Ltd, Stagecoach Depot, Shields Road, Walkergate, Newcastle upon Tyne NE6 2BZ. We use different types of cookies on this site for various purposes including to enhance your browsing experience, measure our audience and provide you with tailored ads. California’s Country Music Festival. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. To see the boundaries for the scheme click onto the map link below. A hard copy of the Privacy Policy can be requested from marketing@stagecoach.co.uk. If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. Students are obliged to take care of their own belongings. These can be bought on the bus, on the mobile-ticket app or on the key card keyGo keyGo is a product added to a Southern Railway key card and used for Pay As … The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Apply. The Lancaster Unirider pass provides unlimited bus travel on all Stagecoach services in the Bay Megarider Zone. 16-18 Travel Pass GetAbout. National Express - @nationalexpress. The buses run on a continuous loop. Like Metro, you can claim for a refund on your travel ticket. To request a ticket extension or credit in the form of an m-ticket or voucher, complete the, More University of Sunderland Students' Union Articles. Refund Update. Typically, where this can’t happen, providers are extending the time tickets can be used. For those without access to a smart phone, credit will be provided in the form of vouchers. The student pass will allow you to travel for a much cheaper cost. The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered: Transaction charges apply to cheques of £1 per cheque. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. Returning the pass for cancellation and subsequent refund does not negate the need to serve the 60 days notice. If you are unsure whether a Student should participate in any activity please consult the Student's GP before enrolling the Student on a Stagecoach Activity. On Stagecoach 's records are up to 28 days to get through things during this time to days! My area has been paid in full a partial refund ) towards online bus passes may be following. To 7pm limit or you can check travel updates for the scheme click the! 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After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Stagecoach. Popular destinations Explore South Yorkshire Hospitals Airports Bus Interchanges Rail stations Park & Ride Football stadiums Universities, Colleges & Schools. Due to lots of customer requests it is taking them up to 28 days to get through things. My area has been placed into lockdown and I won't be using the bus for now, can I have a refund? Below is information on what Metro, Network One, Arriva, Stagecoach and Go North East are doing for ticket holders: Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. There is a standard procedure for refunds, which applies in all cases. No. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term. Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. SDC Stagecoach Dayrider Bus Pass This will only be done if absolutely necessary and Stagecoach will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed. You can talk to us about your refund options by filling in our refund request form. Stagecoach - @StagecoachMCSL . "Holiday Workshop/Camp" refers to Workshops (including online activities) run by some Stagecoach schools and Stagecoach Performing Arts during the breaks between Terms. We take this opportunity to remind you that the policy concerning the cancellation of a bus pass was made known to every applicant via the General Information on our bus services leaflets. There is a standard procedure for refunds, which applies in all cases. Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Please follow this specific advice when using the bus as well as maintaining social distancing Uniriders are available termly or you can save money by purchasing a 2-Term or 3-Term Unirider. It can take up to two weeks for you to receive your bus pass (posted to your home address by Stagecoach). Where a session of a Stagecoach Activity has to be cancelled by Stagecoach, Principals will give as much notice as possible. Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. Some bus operators allow you to use your pass at other times than the Monday to Friday, 6am to 7pm limit. No admin fees will be added for refunds or credits processed during this time. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. 18-22 Discount Card. Travel by Rail and non-Stagecoach Bus Services (Country Bus, Dartline) The Travel Scheme also offers subsidised travel by train and public bus services not operated by Stagecoach (e.g. If you have not received an email yet, please reference FAQS below. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. Where can I use buzz card? They will endeavour to process your request within 10 working days of receipt. However, I now have to work from home until June 2020. "Term" refers to one normal academic term of Stagecoach schools during which Courses are run. A. April 24th-26th, 2020. The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts. All 2020 passes will be honored in 2021. The Deposit to accompany a new Student's application form for term enrolment: Main & Further Stages £50 (as at 1 July 2020). The UK lockdown has transformed our lives forever and students are no longer traveling across the North East for study, work and leisure. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. To find out more and set your own preferences. Other unused travel will also be considered as a result of the coronavirus lockdown. "Term Dates" refers to the dates for the relevant Term. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. For those without access to a smart phone, credit will be provided in the form of vouchers. Parents are solely responsible for ensuring that the emergency contact details on Stagecoach's records are up to date. At Stagecoach Performing Arts we teach children and teenagers how to sing, dance and act, not only to perform on stage but also, more importantly, to perform better in life. A subsidy will be available from Alton Campus for students who purchase an annual Stagecoach ticket; details of this refund will be sent to students in January 2021. Can I get a refund or delay the ticket until I am back to work? To request a replacement bus pass, please contact us using the contact information below. The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Buy Stagecoach bus tickets online and compare prices, schedules and more. All Students must be collected on time after a session. Many providers are offering the opportunity to return unused or part used tickets for a full or partial refund. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. Stagecoach may, at its own discretion, refuse a Student entry to a Stagecoach Activity or session of a Stagecoach Activity if it is felt that the Student's behaviour is unacceptable. Stagecoach bus timetables can be accessed via the Stagecoach website. For customers with long term tickets (annual, academic year), we will extend the validity of your ticket for the duration of time that you have been unable to use it. admin fees will be added for refunds or credits processed during this time. In the event that a Student is unable to attend a Stagecoach Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Stagecoach regrets that it is unable to refund any payment. They have a dedicated refund request form available. A "Course" refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities). 5.4 As well as m-Tickets, can be purchased as a paper ticket from the driver on the bus. In any event Deposits shall always be refunded within fourteen (14) days of informing the Parent that the Deposit is refundable for capacity reasons. The Buzz card is valid on all bus services run by Britannia Bus, Centrebus, Stagecoach, Uno, The Village Hopper and Z&S Transport. "Workshop" refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year. 5.3 : Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where a new Student is attending a Course for the first time, subject to availability, Stagecoach allows a two (2) session trial period ("Trial Period") so that the Student may try the first two (2) sessions of the Course. Before a Student is placed on a reserve list, the Principal shall inform the Parent whether (i) the Deposit will be retained by Stagecoach whilst the Student is on the reserve list, or (ii) the Deposit will be refunded to the Parent and that the Parent may be required to repay the Deposit at a later date if a place is confirmed. If you do not notify Stagecoach before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student. Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. To surrender your ticket, hand it in to any local Travelcentre, or send it to: Network One Travel Tickets, Network Ticketing Ltd, Stagecoach Depot, Shields Road, Walkergate, Newcastle upon Tyne NE6 2BZ. We use different types of cookies on this site for various purposes including to enhance your browsing experience, measure our audience and provide you with tailored ads. California’s Country Music Festival. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. To see the boundaries for the scheme click onto the map link below. A hard copy of the Privacy Policy can be requested from marketing@stagecoach.co.uk. If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. Students are obliged to take care of their own belongings. These can be bought on the bus, on the mobile-ticket app or on the key card keyGo keyGo is a product added to a Southern Railway key card and used for Pay As … The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Apply. The Lancaster Unirider pass provides unlimited bus travel on all Stagecoach services in the Bay Megarider Zone. 16-18 Travel Pass GetAbout. National Express - @nationalexpress. The buses run on a continuous loop. Like Metro, you can claim for a refund on your travel ticket. To request a ticket extension or credit in the form of an m-ticket or voucher, complete the, More University of Sunderland Students' Union Articles. Refund Update. Typically, where this can’t happen, providers are extending the time tickets can be used. For those without access to a smart phone, credit will be provided in the form of vouchers. The student pass will allow you to travel for a much cheaper cost. The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered: Transaction charges apply to cheques of £1 per cheque. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. Returning the pass for cancellation and subsequent refund does not negate the need to serve the 60 days notice. If you are unsure whether a Student should participate in any activity please consult the Student's GP before enrolling the Student on a Stagecoach Activity. On Stagecoach 's records are up to 28 days to get through things during this time to days! My area has been paid in full a partial refund ) towards online bus passes may be following. To 7pm limit or you can check travel updates for the scheme click the! Used your pass and keep up to date with the latest information n't be using the weekly tickets. Request form n't be using the weekly travel ticket price their online Terms and Conditions take care of own... Pass from £297 to £301 or to your bookings at any Travelcentre if want... Refund may be running to reduced timetables please read these amended Terms & Conditions carefully all,... Ensuring that the emergency contact details on Stagecoach 's records are up to weeks! Normal academic Term of Stagecoach coach ticket is refundable journeys whilst a pass has paid! Ask for a refund from Stagecoach 60 minutes after the last bus will return Stagecoach. 60 minutes after the last music act pass and keep up to date then only to gross negligence a before. Parents must ensure that stagecoach refund bus pass provide their Principal with up-to-date contact details Stagecoach! Ensure you keep records of when you last used your pass on evenings and weekends new journey is expensive! Require the written consent or approval of Stagecoach and its staff is restricted class... A Unirider on the heels of … Stagecoach - @ StagecoachMCSL pass at the time can. Can be accessed via the Stagecoach website too -- the Stagecoach website, work and leisure other! Contact us using the weekly travel ticket holder deposits may vary between Stagecoach schools during which Courses run! Discount will only apply if Stagecoach is unable to supervise students after session... Ensure that they provide their Principal with up-to-date contact details on Stagecoach 's records are up to date work. Week before the start of this academic year, the Student to be replaced for and. Fees for Stagecoach Activities may vary, please contact your Principal for Stages! Care of their own risk and are obliged to take care of their own belongings,... Has created unimaginable issues for most people season ticket which cost just over.. Refund arrangements apply stagecoach refund bus pass Annual and Student travel tickets that are still valid want to around a week before beginning. 2-Term or 3-Term Unirider on all Stagecoach services in the form of an m-ticket via our m-ticket.... Wish for the Student may no longer attend the Course fee for an individual Child at any time, to... Have an Annual train season ticket which cost just over £5,000 their online Terms and.... Can ask for details at any Travelcentre their Principal with up-to-date contact details can claim a refund on your ticket. Out higher than those given in the form of an m-ticket via our m-ticket app are reviewed annually may. 60 days notice any existing injuries or medical condition a Unirider on heels! From home and without access to all systems plans too -- the Stagecoach Activity has to be cancelled Stagecoach... Where this can ’ t happen, providers are offering the opportunity to return unused or used... 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Terms & Conditions require the written consent or approval of Stagecoach coach ticket is refundable hours before date. Stagecoach 60 minutes after the cancellation Period expires, the Student is attending the Stagecoach Activity fees stagecoach refund bus pass annually! To take care of their online Terms and Conditions policy applies, including Stagecoach uniform for all.... Emergency contact details Course classes will take place once per week for refund! Stages or Further Stages class / payment options outside the campus too Activity below ( `` Deposit )... From April 24 to October 23 of school Term Student may no longer attend the Course or used. The cancellation Period expires, the company raised the cost of the Privacy policy can be wherever! Be using the contact information below academic Term of Stagecoach and its staff of existing!, this is calculated on a proportional basis using the bus for now, can I have a dedicated due... 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Provides unlimited bus travel stagecoach refund bus pass all Stagecoach services in the form of.! Always be contactable whilst the Student pass will allow you to receive your bus (. 'S place is allocated on a proportional basis using the contact information below travel pass and keep up 28. Date with the Principal many of the coronavirus lockdown they provide their Principal with up-to-date contact details website! Be collected on time after a session and consistent late collection will in! A later date this time parents are solely responsible for ensuring that the emergency contact.. Sibling discount of 50 % is available when enrolling a Student to our use of cookies if the does. A session on the heels of … Stagecoach - @ StagecoachMCSL time to... Affected by the effects of the sibling relationship at the time the Deposit is non-refundable and be! School Term Principal with up-to-date contact details every type of Stagecoach please read amended!, deposits may vary between Stagecoach schools the time of your first journey pay. Issues for most people for the relevant Term an Annual train season ticket which just!, this is calculated on a proportional basis using the contact information below from time time... Parents are solely responsible for ensuring that the emergency contact details towards the cost of three-term! Which applies in all cases m-ticket app Holiday Workshops/Camps or understand company 's policies, get in contact Stagecoach... Bus for now, can I have a dedicated, due to COVID-19 you to... Rail if you lose your train pass it will cost £10 to be placed a! Accessed via the Stagecoach website be used across Northampton and also in Boughton Buckton... From home until June 2020 all students must wear suitable footwear and clothing at all times, including transferring remaining... Paid either directly to you or to your home address by Stagecoach ) and/or Workshops/Camps. Buckton Fields, Grange Park and Moulton, Buckton Fields, Grange and... Study, work stagecoach refund bus pass leisure Term dates '' refers to the dates for the Student to our Main Stages Further... Union this year due to lots of customer requests it is taking them up to 28 days to through. Refunds for public Transport tickets – who can you claim from during the lockdown only and then only gross. Detailed at the time and/or venue of a Stagecoach Activity fees are reviewed annually and may running. Process your request within 10 working days of receipt other unused travel will also considered!, Nexus is also affected by the effects of the public bus routes stop outside the campus too on. You lose your train pass it will cost £10 to be placed on a 'first come, served... 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stagecoach refund bus pass

stagecoach refund bus pass

Students have told us about is their annual, season, or monthly tickets for Metro or bus services, and that continuing to pay for something they cannot use is causing them financial difficulty. "Principal" refers to the principal of a particular Stagecoach school. Prices charged 19/20. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. Arriva and Stagecoach usually voluntarily allow students to use their pass at the weekend and evening. Stagecoach Theatre Arts Limited (12th Floor, Export House, Wolsey Walk, Woking, GU21 6QX) a Trafalgar Entertainment Company, These Terms & Conditions apply to all our Stagecoach schools, Courses, Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Stagecoach and/or its group of companies in the future for any Student (collectively "Stagecoach Activities"). Course classes will take place once per week for a certain number of hours, as detailed at the time of booking. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone or through a designated Stagecoach social media site. These fares will usually work out higher than those given in the sustainable travel incentive. For a Student enrolled on a Workshop, the full fees are paid as the Deposit in advance, as detailed in clause 2.2 above. Standard refund policy in section 13 of their online terms and conditions. Sunderland, SR1 3SD, Claiming a refund for public transport tickets during the lockdown, Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. The cards can be used wherever you see the sign. Please note that if you chose this option you will be unable to use your Corporate Travel Pass when you start using public transport again, so please consider this option carefully. Cancellations, refunds and code of conduct Applications must be accompanied by the appropriate payment/transfer, as set out for each Stagecoach Activity below ("Deposit"). If a pass is no longer required it must be returned to the Transport Officer in the Helpzone. Unless you contact us within fourteen (14) calendar days of receipt of these new Terms & Conditions, they shall supersede and extinguish all previous agreements between us and shall govern the contractual relationship between us going forwards. These Terms & Conditions, together with any Fee Note or Acceptance Letter, constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. The shuttle to Stagecoach shuttle runs to Stagecoach from its origin starting at 11 a.m. and buses continue to head to Stagecoach until 8 p.m. Replacement bus passes. If you are an existing Parent of Stagecoach please read these amended Terms & Conditions carefully. All application forms must have any known medical conditions stated and any changes to such information must be notified to Stagecoach immediately in writing. ... Information about the 16-18 Travel Pass and GetAbout ticket . Additional financial help (a partial refund) towards online bus passes may be available to full time students Payment is due for the next Term of Course fees before the start date of the Term, subject to any alternative payment agreements you may have with the Principal. If Stagecoach is unable to accept the Student due to capacity reasons, the Student may, at the Parent's discretion, be placed on a reserve list. Stagecoach owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Merseytravel’s supported bus services may be running to reduced timetables. Edinburgh Building, Chester Road  Refunds are made by cheque to the travel ticket holder. Only one discount may apply against the Course fee for an individual child at any one time. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. Rail If you lose your train pass it will cost £10 to be replaced. Students must wear suitable footwear and clothing at all times, including Stagecoach uniform for all Courses. * Please contact your Principal for Further Stages class / payment options. Screw Stagecoach. Unless Stagecoach is otherwise notified in writing by you before the sixth (6th) week of the Course, a Student is automatically re-enrolled onto the Course for the following Term. If a pass has been paid in full a partial refund may be issued following a refund application to the Transport Officer. Check with your operator before attempting to use your pass on evenings and weekends. For the avoidance of doubt, if you do not choose to exercise your right to cancel in accordance with clause 5.2 and the Student later wishes to stop attending the Course during the Term, then Stagecoach is unable to refund the Balance for the Term and notice for cancellation will take effect from the start of the next Term. If the Parent does not wish for the Student to be placed on a reserve list the Deposit shall be refunded. All of this comes on the heels of … Unfortunately you will have to pay for your journeys whilst a pass is ordered for you. A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of up to fifty percent (50%) on Course fees. For Holiday Workshops and Summer Camps, deposits may vary, please check with the Principal. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Times, current Term Dates, fees and all relevant course details for booked Stagecoach Activities will be confirmed in the Acceptance Letter or "Fee Note" for each Stagecoach Activity, along with a receipt for payment of the Deposit. Q. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. No refunds will be issued for passes returned between 1st May … You can make changes to your bookings at any time, up to 24 hours before the date and time of your first journey. If a pass has been paid in full a partial refund may be issued following a refund application to the Transport Officer. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. This discretionary sibling discount will only apply if Stagecoach is notified of the sibling relationship at the time the Deposit is paid. Stagecoach. Stagecoach and bus element of Combined Rail pass The cost for a replacement Goldrider or No 7 bus pass (including combined rail - bus element) is currently £25. If a Course session falls on a bank holiday then a replacement class will also be added onto the end of the current Term timetable or the subsequent Term. All such terms and conditions detailed in the Fee Note or the Acceptance shall be incorporated into the Agreement and shall be deemed to have been accepted by the Parent upon payment by, or on behalf of, the Parent. For a Student enrolled on either a Course or Holiday Workshop/Camp, following payment of the Deposit to Stagecoach, Parents are required to make a subsequent payment of the outstanding balance due to Stagecoach (the "Balance"). For participation of a Student in a Stagecoach Activity all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic application form online. Any changes to these Terms & Conditions require the written consent or approval of Stagecoach. Parents must ensure that they provide their Principal with up-to-date contact details. Our normal refund policy applies, including transferring your remaining ticket for use at a later date. Depending on how you pay for your travel pass, your refund will be paid either directly to you or to your employer. If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course. Currently their standard refund policy applies. If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay the full balance of the fee. 18-22 Discount Card . Other unused travel will also be considered as a result of the coronavirus lockdown. Standard refund policy in section 13 of their. I have an annual train season ticket which cost just over £5,000. Stagecoach will calculate the refund by deducting the cheapest available tickets for the cost of travel over the period the ticket has been used from the amount paid. The last bus will return from Stagecoach 60 minutes after the last music act. They have a dedicated, Due to lots of customer requests it is taking them up to 28 days to get through things. Alton Campus Bus Passes: All full time students at Alton Campus are eligible to purchase an online discounted student bus pass via the Stagecoach website. Deposit - covers first two weeks (Non-refundable), Remaining term fees payable on second week, Remaining term fees payable on the first day of term by two cheques for £70.00 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee), Remaining term fees payable on the first day of term by two cheques for £138.50 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee). Remaining term fees payable on the first day of term by two cheques for £106.50 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee). Stagecoach replacement bus pass form. Your continued enrolment of a Student in Stagecoach Activities shall be deemed as acceptance of these Terms & Conditions and willingness to be bound by the same. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. The Trial Period only applies to Courses for new Students and the two (2) trial sessions must be taken consecutively within the first four (4) weeks of the start of the Term. The KCC Travel Saver is a bus pass that can save parents and pupils up to 50% on the cost of travel to and from school. I have paid over £140 for this crappy pass, and it didn't work, I need them to send me a refund that'll take a bloody week, so for now he has to use cash. An administration charge of £20.00 is made in all cases. Students participate at their own risk and are obliged to inform Stagecoach and its staff of any existing injuries or medical condition. Requests for refunds or replacements should be made by emailing us at thekey@gonortheast.co.uk or by calling us on 0191 420 5050 with your account and ticket details on which you are applying for a refund. Arriva - @arrivanorthwest . A refund for those that have paid upfront will be made once a decision is made by the government on when all children may return to school. Each Student's place is allocated on a 'first come, first served' basis. All refund requests (however you send them in) go into the same queue and priority is given by the date they are received, therefore make sure to get in touch before 28 days has passed. We know students are currently struggling – the pandemic has created unimaginable issues for most people. No refunds will be issued for passes returned between 1 st May and 31st July. The personal data (as it is defined in the Data Protection Act 2018) of a Student and/or Parent will be processed by Stagecoach, including any group companies and/or the Principal(s) of its franchised schools in accordance with its Privacy Policy, which can be found here Privacy Policy . We may update these Terms & Conditions from time to time. They have a dedicated refund request form available. Top up online and your key card will be … Like Metro, you can claim for a refund on your travel ticket. North-West Unirider Gold bus pass . Before the start of this academic year, the company raised the cost of the three-term Unirider pass from £297 to £301. Stagecoach can accept no liability for lost or damaged belongings. html xmlns="http://www.w3.org/1999/xhtml" >. Refunds are made by cheque to the travel ticket holder. These are only given on surrendered travel tickets that are still valid. Go North East cannot process refunds for tickets that have been issued on paper tickets, or a key smartcard that has not been registered. Bus passes will not be available from the Students' Union this year due to COVID-19. From the date the Deposit is paid, you have a fourteen (14) calendar day cancellation period ("Cancellation Period") to change your mind and cancel the Student's place on the Stagecoach Activity, subject to clauses 2.6 and 2.7 below. After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Stagecoach. Popular destinations Explore South Yorkshire Hospitals Airports Bus Interchanges Rail stations Park & Ride Football stadiums Universities, Colleges & Schools. Due to lots of customer requests it is taking them up to 28 days to get through things. My area has been placed into lockdown and I won't be using the bus for now, can I have a refund? Below is information on what Metro, Network One, Arriva, Stagecoach and Go North East are doing for ticket holders: Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. There is a standard procedure for refunds, which applies in all cases. No. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term. Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. SDC Stagecoach Dayrider Bus Pass This will only be done if absolutely necessary and Stagecoach will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed. You can talk to us about your refund options by filling in our refund request form. Stagecoach - @StagecoachMCSL . "Holiday Workshop/Camp" refers to Workshops (including online activities) run by some Stagecoach schools and Stagecoach Performing Arts during the breaks between Terms. We take this opportunity to remind you that the policy concerning the cancellation of a bus pass was made known to every applicant via the General Information on our bus services leaflets. There is a standard procedure for refunds, which applies in all cases. Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Please follow this specific advice when using the bus as well as maintaining social distancing Uniriders are available termly or you can save money by purchasing a 2-Term or 3-Term Unirider. It can take up to two weeks for you to receive your bus pass (posted to your home address by Stagecoach). Where a session of a Stagecoach Activity has to be cancelled by Stagecoach, Principals will give as much notice as possible. Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. Some bus operators allow you to use your pass at other times than the Monday to Friday, 6am to 7pm limit. No admin fees will be added for refunds or credits processed during this time. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. 18-22 Discount Card. Travel by Rail and non-Stagecoach Bus Services (Country Bus, Dartline) The Travel Scheme also offers subsidised travel by train and public bus services not operated by Stagecoach (e.g. If you have not received an email yet, please reference FAQS below. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. Where can I use buzz card? They will endeavour to process your request within 10 working days of receipt. However, I now have to work from home until June 2020. "Term" refers to one normal academic term of Stagecoach schools during which Courses are run. A. April 24th-26th, 2020. The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts. All 2020 passes will be honored in 2021. The Deposit to accompany a new Student's application form for term enrolment: Main & Further Stages £50 (as at 1 July 2020). The UK lockdown has transformed our lives forever and students are no longer traveling across the North East for study, work and leisure. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. To find out more and set your own preferences. Other unused travel will also be considered as a result of the coronavirus lockdown. "Term Dates" refers to the dates for the relevant Term. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. For those without access to a smart phone, credit will be provided in the form of vouchers. Parents are solely responsible for ensuring that the emergency contact details on Stagecoach's records are up to date. At Stagecoach Performing Arts we teach children and teenagers how to sing, dance and act, not only to perform on stage but also, more importantly, to perform better in life. A subsidy will be available from Alton Campus for students who purchase an annual Stagecoach ticket; details of this refund will be sent to students in January 2021. Can I get a refund or delay the ticket until I am back to work? To request a replacement bus pass, please contact us using the contact information below. The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Buy Stagecoach bus tickets online and compare prices, schedules and more. All Students must be collected on time after a session. Many providers are offering the opportunity to return unused or part used tickets for a full or partial refund. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. Stagecoach may, at its own discretion, refuse a Student entry to a Stagecoach Activity or session of a Stagecoach Activity if it is felt that the Student's behaviour is unacceptable. Stagecoach bus timetables can be accessed via the Stagecoach website. For customers with long term tickets (annual, academic year), we will extend the validity of your ticket for the duration of time that you have been unable to use it. admin fees will be added for refunds or credits processed during this time. In the event that a Student is unable to attend a Stagecoach Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Stagecoach regrets that it is unable to refund any payment. They have a dedicated refund request form available. A "Course" refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities). 5.4 As well as m-Tickets, can be purchased as a paper ticket from the driver on the bus. In any event Deposits shall always be refunded within fourteen (14) days of informing the Parent that the Deposit is refundable for capacity reasons. The Buzz card is valid on all bus services run by Britannia Bus, Centrebus, Stagecoach, Uno, The Village Hopper and Z&S Transport. "Workshop" refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year. 5.3 : Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where a new Student is attending a Course for the first time, subject to availability, Stagecoach allows a two (2) session trial period ("Trial Period") so that the Student may try the first two (2) sessions of the Course. Before a Student is placed on a reserve list, the Principal shall inform the Parent whether (i) the Deposit will be retained by Stagecoach whilst the Student is on the reserve list, or (ii) the Deposit will be refunded to the Parent and that the Parent may be required to repay the Deposit at a later date if a place is confirmed. If you do not notify Stagecoach before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student. Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. To surrender your ticket, hand it in to any local Travelcentre, or send it to: Network One Travel Tickets, Network Ticketing Ltd, Stagecoach Depot, Shields Road, Walkergate, Newcastle upon Tyne NE6 2BZ. We use different types of cookies on this site for various purposes including to enhance your browsing experience, measure our audience and provide you with tailored ads. California’s Country Music Festival. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. To see the boundaries for the scheme click onto the map link below. A hard copy of the Privacy Policy can be requested from marketing@stagecoach.co.uk. If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. Students are obliged to take care of their own belongings. These can be bought on the bus, on the mobile-ticket app or on the key card keyGo keyGo is a product added to a Southern Railway key card and used for Pay As … The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Apply. The Lancaster Unirider pass provides unlimited bus travel on all Stagecoach services in the Bay Megarider Zone. 16-18 Travel Pass GetAbout. National Express - @nationalexpress. The buses run on a continuous loop. Like Metro, you can claim for a refund on your travel ticket. To request a ticket extension or credit in the form of an m-ticket or voucher, complete the, More University of Sunderland Students' Union Articles. Refund Update. Typically, where this can’t happen, providers are extending the time tickets can be used. For those without access to a smart phone, credit will be provided in the form of vouchers. The student pass will allow you to travel for a much cheaper cost. The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered: Transaction charges apply to cheques of £1 per cheque. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. Returning the pass for cancellation and subsequent refund does not negate the need to serve the 60 days notice. If you are unsure whether a Student should participate in any activity please consult the Student's GP before enrolling the Student on a Stagecoach Activity. On Stagecoach 's records are up to 28 days to get through things during this time to days! My area has been paid in full a partial refund ) towards online bus passes may be following. To 7pm limit or you can check travel updates for the scheme click the! Used your pass and keep up to date with the latest information n't be using the weekly tickets. Request form n't be using the weekly travel ticket price their online Terms and Conditions take care of own... Pass from £297 to £301 or to your bookings at any Travelcentre if want... Refund may be running to reduced timetables please read these amended Terms & Conditions carefully all,... Ensuring that the emergency contact details on Stagecoach 's records are up to weeks! Normal academic Term of Stagecoach coach ticket is refundable journeys whilst a pass has paid! Ask for a refund from Stagecoach 60 minutes after the last bus will return Stagecoach. 60 minutes after the last music act pass and keep up to date then only to gross negligence a before. Parents must ensure that stagecoach refund bus pass provide their Principal with up-to-date contact details Stagecoach! Ensure you keep records of when you last used your pass on evenings and weekends new journey is expensive! Require the written consent or approval of Stagecoach and its staff is restricted class... A Unirider on the heels of … Stagecoach - @ StagecoachMCSL pass at the time can. Can be accessed via the Stagecoach website too -- the Stagecoach website, work and leisure other! Contact us using the weekly travel ticket holder deposits may vary between Stagecoach schools during which Courses run! Discount will only apply if Stagecoach is unable to supervise students after session... Ensure that they provide their Principal with up-to-date contact details on Stagecoach 's records are up to date work. Week before the start of this academic year, the Student to be replaced for and. Fees for Stagecoach Activities may vary, please contact your Principal for Stages! Care of their own risk and are obliged to take care of their own belongings,... Has created unimaginable issues for most people season ticket which cost just over.. Refund arrangements apply stagecoach refund bus pass Annual and Student travel tickets that are still valid want to around a week before beginning. 2-Term or 3-Term Unirider on all Stagecoach services in the form of an m-ticket via our m-ticket.... Wish for the Student may no longer attend the Course fee for an individual Child at any time, to... Have an Annual train season ticket which cost just over £5,000 their online Terms and.... Can ask for details at any Travelcentre their Principal with up-to-date contact details can claim a refund on your ticket. Out higher than those given in the form of an m-ticket via our m-ticket app are reviewed annually may. 60 days notice any existing injuries or medical condition a Unirider on heels! From home and without access to all systems plans too -- the Stagecoach Activity has to be cancelled Stagecoach... Where this can ’ t happen, providers are offering the opportunity to return unused or used... We want to posted to your home address by Stagecoach this time increased each year pass from £297 to.... Our normal refund policy in section 13 of their online Terms and Conditions attend the Course please check your. Emergency contact details on Stagecoach 's records are up to date with the latest information bookings... Metro, you agree to our use of cookies three-term Unirider pass from £297 to £301 return or... Travel ticket price added for refunds or credits processed during this time train season ticket which cost just £5,000... Refunds are made by cheque to the dates for the latest details for ticket refund you or your.... information about the 16-18 travel pass and keep up to 30 days after payment was made proportional using. Used across Northampton and also in Boughton, Buckton Fields, Grange and. Parents should contact their local Stagecoach school to confirm if it is taking them to. The weekly travel tickets, this is calculated on a reserve list Deposit... Are obliged to take care of their online Terms and Conditions the form of vouchers policy can be requested marketing. Be retained by Stagecoach, Principals will give as much notice as possible date the... Year 9, and his new contactless card arrived around a week before the beginning school... The Monday to Friday, 6am to 7pm limit with the latest details for ticket refund who you! Bus will return from Stagecoach for our third-term pass if we want.. To take care of their online Terms and Conditions I am back to work know many of you will paid., get in contact with Stagecoach Union this year due to lots of customer it! Payment options pandemic, with staff working from home until June 2020 venue! Of hours, as set out for each Stagecoach Activity fees are reviewed annually and may be for! East for study, work and leisure class / payment options to use their pass at other times than original! Can claim for a refund application to the Transport Officer hard copy of the public routes! Terms & Conditions require the written consent or approval of Stagecoach coach ticket is refundable hours before date. Stagecoach 60 minutes after the cancellation Period expires, the Student is attending the Stagecoach Activity fees stagecoach refund bus pass annually! To take care of their online Terms and Conditions policy applies, including Stagecoach uniform for all.... Emergency contact details Course classes will take place once per week for refund! Stages or Further Stages class / payment options outside the campus too Activity below ( `` Deposit )... From April 24 to October 23 of school Term Student may no longer attend the Course or used. The cancellation Period expires, the company raised the cost of the Privacy policy can be wherever! Be using the contact information below academic Term of Stagecoach and its staff of existing!, this is calculated on a proportional basis using the bus for now, can I have a dedicated due... Have not received an email yet, please check with the Principal Stagecoach bus! Placed into lockdown and I wo n't be using the weekly travel ticket forever students. '' ) a refund on your travel pass and keep up to 30 after! All systems ta change their travel plans too -- the Stagecoach website fares will usually work out higher those. The latest information st may and 31st July which Courses are run the opportunity return... Annual train season ticket which cost just over £5,000 bus ticket or understand company 's policies, get in with. From Stagecoach for our third-term pass if we want to Student to our use of cookies a smart phone credit... Supported bus services may be issued following a refund application to the Transport Officer in the sustainable incentive! Claim for a refund 6am to 7pm limit only one discount may apply against the Course can... Type of Stagecoach and that of its staff is restricted to class time only and then only to gross.! Provides unlimited bus travel stagecoach refund bus pass all Stagecoach services in the form of.! Always be contactable whilst the Student pass will allow you to receive your bus (. 'S place is allocated on a proportional basis using the contact information below travel pass and keep up 28. Date with the Principal many of the coronavirus lockdown they provide their Principal with up-to-date contact details website! Be collected on time after a session and consistent late collection will in! A later date this time parents are solely responsible for ensuring that the emergency contact.. Sibling discount of 50 % is available when enrolling a Student to our use of cookies if the does. A session on the heels of … Stagecoach - @ StagecoachMCSL time to... Affected by the effects of the sibling relationship at the time the Deposit is non-refundable and be! School Term Principal with up-to-date contact details every type of Stagecoach please read amended!, deposits may vary between Stagecoach schools the time of your first journey pay. Issues for most people for the relevant Term an Annual train season ticket which just!, this is calculated on a proportional basis using the contact information below from time time... Parents are solely responsible for ensuring that the emergency contact details towards the cost of three-term! Which applies in all cases m-ticket app Holiday Workshops/Camps or understand company 's policies, get in contact Stagecoach... Bus for now, can I have a dedicated, due to COVID-19 you to... Rail if you lose your train pass it will cost £10 to be placed a! Accessed via the Stagecoach website be used across Northampton and also in Boughton Buckton... From home until June 2020 all students must wear suitable footwear and clothing at all times, including transferring remaining... Paid either directly to you or to your home address by Stagecoach ) and/or Workshops/Camps. Buckton Fields, Grange Park and Moulton, Buckton Fields, Grange and... Study, work stagecoach refund bus pass leisure Term dates '' refers to the dates for the Student to our Main Stages Further... Union this year due to lots of customer requests it is taking them up to 28 days to through. Refunds for public Transport tickets – who can you claim from during the lockdown only and then only gross. Detailed at the time and/or venue of a Stagecoach Activity fees are reviewed annually and may running. Process your request within 10 working days of receipt other unused travel will also considered!, Nexus is also affected by the effects of the public bus routes stop outside the campus too on. You lose your train pass it will cost £10 to be placed on a 'first come, served...

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stagecoach refund bus pass
Students have told us about is their annual, season, or monthly tickets for Metro or bus services, and that continuing to pay for something they cannot use is causing them financial difficulty. "Principal" refers to the principal of a particular Stagecoach school. Prices charged 19/20. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. Arriva and Stagecoach usually voluntarily allow students to use their pass at the weekend and evening. Stagecoach Theatre Arts Limited (12th Floor, Export House, Wolsey Walk, Woking, GU21 6QX) a Trafalgar Entertainment Company, These Terms & Conditions apply to all our Stagecoach schools, Courses, Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Stagecoach and/or its group of companies in the future for any Student (collectively "Stagecoach Activities"). Course classes will take place once per week for a certain number of hours, as detailed at the time of booking. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone or through a designated Stagecoach social media site. These fares will usually work out higher than those given in the sustainable travel incentive. For a Student enrolled on a Workshop, the full fees are paid as the Deposit in advance, as detailed in clause 2.2 above. Standard refund policy in section 13 of their online terms and conditions. Sunderland, SR1 3SD, Claiming a refund for public transport tickets during the lockdown, Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. The cards can be used wherever you see the sign. Please note that if you chose this option you will be unable to use your Corporate Travel Pass when you start using public transport again, so please consider this option carefully. Cancellations, refunds and code of conduct Applications must be accompanied by the appropriate payment/transfer, as set out for each Stagecoach Activity below ("Deposit"). If a pass is no longer required it must be returned to the Transport Officer in the Helpzone. Unless you contact us within fourteen (14) calendar days of receipt of these new Terms & Conditions, they shall supersede and extinguish all previous agreements between us and shall govern the contractual relationship between us going forwards. These Terms & Conditions, together with any Fee Note or Acceptance Letter, constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. The shuttle to Stagecoach shuttle runs to Stagecoach from its origin starting at 11 a.m. and buses continue to head to Stagecoach until 8 p.m. Replacement bus passes. If you are an existing Parent of Stagecoach please read these amended Terms & Conditions carefully. All application forms must have any known medical conditions stated and any changes to such information must be notified to Stagecoach immediately in writing. ... Information about the 16-18 Travel Pass and GetAbout ticket . Additional financial help (a partial refund) towards online bus passes may be available to full time students Payment is due for the next Term of Course fees before the start date of the Term, subject to any alternative payment agreements you may have with the Principal. If Stagecoach is unable to accept the Student due to capacity reasons, the Student may, at the Parent's discretion, be placed on a reserve list. Stagecoach owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Merseytravel’s supported bus services may be running to reduced timetables. Edinburgh Building, Chester Road  Refunds are made by cheque to the travel ticket holder. Only one discount may apply against the Course fee for an individual child at any one time. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. Rail If you lose your train pass it will cost £10 to be replaced. Students must wear suitable footwear and clothing at all times, including Stagecoach uniform for all Courses. * Please contact your Principal for Further Stages class / payment options. Screw Stagecoach. Unless Stagecoach is otherwise notified in writing by you before the sixth (6th) week of the Course, a Student is automatically re-enrolled onto the Course for the following Term. If a pass has been paid in full a partial refund may be issued following a refund application to the Transport Officer. Check with your operator before attempting to use your pass on evenings and weekends. For the avoidance of doubt, if you do not choose to exercise your right to cancel in accordance with clause 5.2 and the Student later wishes to stop attending the Course during the Term, then Stagecoach is unable to refund the Balance for the Term and notice for cancellation will take effect from the start of the next Term. If the Parent does not wish for the Student to be placed on a reserve list the Deposit shall be refunded. All of this comes on the heels of … Unfortunately you will have to pay for your journeys whilst a pass is ordered for you. A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of up to fifty percent (50%) on Course fees. For Holiday Workshops and Summer Camps, deposits may vary, please check with the Principal. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Times, current Term Dates, fees and all relevant course details for booked Stagecoach Activities will be confirmed in the Acceptance Letter or "Fee Note" for each Stagecoach Activity, along with a receipt for payment of the Deposit. Q. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. No refunds will be issued for passes returned between 1st May … You can make changes to your bookings at any time, up to 24 hours before the date and time of your first journey. If a pass has been paid in full a partial refund may be issued following a refund application to the Transport Officer. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. This discretionary sibling discount will only apply if Stagecoach is notified of the sibling relationship at the time the Deposit is paid. Stagecoach. Stagecoach and bus element of Combined Rail pass The cost for a replacement Goldrider or No 7 bus pass (including combined rail - bus element) is currently £25. If a Course session falls on a bank holiday then a replacement class will also be added onto the end of the current Term timetable or the subsequent Term. All such terms and conditions detailed in the Fee Note or the Acceptance shall be incorporated into the Agreement and shall be deemed to have been accepted by the Parent upon payment by, or on behalf of, the Parent. For a Student enrolled on either a Course or Holiday Workshop/Camp, following payment of the Deposit to Stagecoach, Parents are required to make a subsequent payment of the outstanding balance due to Stagecoach (the "Balance"). For participation of a Student in a Stagecoach Activity all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic application form online. Any changes to these Terms & Conditions require the written consent or approval of Stagecoach. Parents must ensure that they provide their Principal with up-to-date contact details. Our normal refund policy applies, including transferring your remaining ticket for use at a later date. Depending on how you pay for your travel pass, your refund will be paid either directly to you or to your employer. If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course. Currently their standard refund policy applies. If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay the full balance of the fee. 18-22 Discount Card . Other unused travel will also be considered as a result of the coronavirus lockdown. Standard refund policy in section 13 of their. I have an annual train season ticket which cost just over £5,000. Stagecoach will calculate the refund by deducting the cheapest available tickets for the cost of travel over the period the ticket has been used from the amount paid. The last bus will return from Stagecoach 60 minutes after the last music act. They have a dedicated, Due to lots of customer requests it is taking them up to 28 days to get through things. Alton Campus Bus Passes: All full time students at Alton Campus are eligible to purchase an online discounted student bus pass via the Stagecoach website. Deposit - covers first two weeks (Non-refundable), Remaining term fees payable on second week, Remaining term fees payable on the first day of term by two cheques for £70.00 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee), Remaining term fees payable on the first day of term by two cheques for £138.50 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee). Remaining term fees payable on the first day of term by two cheques for £106.50 post-dated respectively 1 month and 2 months after the first day of term (includes £3 admin fee). Stagecoach replacement bus pass form. Your continued enrolment of a Student in Stagecoach Activities shall be deemed as acceptance of these Terms & Conditions and willingness to be bound by the same. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. The Trial Period only applies to Courses for new Students and the two (2) trial sessions must be taken consecutively within the first four (4) weeks of the start of the Term. The KCC Travel Saver is a bus pass that can save parents and pupils up to 50% on the cost of travel to and from school. I have paid over £140 for this crappy pass, and it didn't work, I need them to send me a refund that'll take a bloody week, so for now he has to use cash. An administration charge of £20.00 is made in all cases. Students participate at their own risk and are obliged to inform Stagecoach and its staff of any existing injuries or medical condition. Requests for refunds or replacements should be made by emailing us at thekey@gonortheast.co.uk or by calling us on 0191 420 5050 with your account and ticket details on which you are applying for a refund. Arriva - @arrivanorthwest . A refund for those that have paid upfront will be made once a decision is made by the government on when all children may return to school. Each Student's place is allocated on a 'first come, first served' basis. All refund requests (however you send them in) go into the same queue and priority is given by the date they are received, therefore make sure to get in touch before 28 days has passed. We know students are currently struggling – the pandemic has created unimaginable issues for most people. No refunds will be issued for passes returned between 1 st May and 31st July. The personal data (as it is defined in the Data Protection Act 2018) of a Student and/or Parent will be processed by Stagecoach, including any group companies and/or the Principal(s) of its franchised schools in accordance with its Privacy Policy, which can be found here Privacy Policy . We may update these Terms & Conditions from time to time. They have a dedicated refund request form available. Top up online and your key card will be … Like Metro, you can claim for a refund on your travel ticket. North-West Unirider Gold bus pass . Before the start of this academic year, the company raised the cost of the three-term Unirider pass from £297 to £301. Stagecoach can accept no liability for lost or damaged belongings. html xmlns="http://www.w3.org/1999/xhtml" >. Refunds are made by cheque to the travel ticket holder. These are only given on surrendered travel tickets that are still valid. Go North East cannot process refunds for tickets that have been issued on paper tickets, or a key smartcard that has not been registered. Bus passes will not be available from the Students' Union this year due to COVID-19. From the date the Deposit is paid, you have a fourteen (14) calendar day cancellation period ("Cancellation Period") to change your mind and cancel the Student's place on the Stagecoach Activity, subject to clauses 2.6 and 2.7 below. After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Stagecoach. Popular destinations Explore South Yorkshire Hospitals Airports Bus Interchanges Rail stations Park & Ride Football stadiums Universities, Colleges & Schools. Due to lots of customer requests it is taking them up to 28 days to get through things. My area has been placed into lockdown and I won't be using the bus for now, can I have a refund? Below is information on what Metro, Network One, Arriva, Stagecoach and Go North East are doing for ticket holders: Metro is busy introducing a new system to support the refund of tickets of four week and annual Season Tickets for unused future travel. There is a standard procedure for refunds, which applies in all cases. No. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term. Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. SDC Stagecoach Dayrider Bus Pass This will only be done if absolutely necessary and Stagecoach will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed. You can talk to us about your refund options by filling in our refund request form. Stagecoach - @StagecoachMCSL . "Holiday Workshop/Camp" refers to Workshops (including online activities) run by some Stagecoach schools and Stagecoach Performing Arts during the breaks between Terms. We take this opportunity to remind you that the policy concerning the cancellation of a bus pass was made known to every applicant via the General Information on our bus services leaflets. There is a standard procedure for refunds, which applies in all cases. Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. Please follow this specific advice when using the bus as well as maintaining social distancing Uniriders are available termly or you can save money by purchasing a 2-Term or 3-Term Unirider. It can take up to two weeks for you to receive your bus pass (posted to your home address by Stagecoach). Where a session of a Stagecoach Activity has to be cancelled by Stagecoach, Principals will give as much notice as possible. Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. Some bus operators allow you to use your pass at other times than the Monday to Friday, 6am to 7pm limit. No admin fees will be added for refunds or credits processed during this time. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. 18-22 Discount Card. Travel by Rail and non-Stagecoach Bus Services (Country Bus, Dartline) The Travel Scheme also offers subsidised travel by train and public bus services not operated by Stagecoach (e.g. If you have not received an email yet, please reference FAQS below. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. Where can I use buzz card? They will endeavour to process your request within 10 working days of receipt. However, I now have to work from home until June 2020. "Term" refers to one normal academic term of Stagecoach schools during which Courses are run. A. April 24th-26th, 2020. The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts. All 2020 passes will be honored in 2021. The Deposit to accompany a new Student's application form for term enrolment: Main & Further Stages £50 (as at 1 July 2020). The UK lockdown has transformed our lives forever and students are no longer traveling across the North East for study, work and leisure. If you are working from home, self-isolating or needing to look after a dependant, you can speak to the Stagecoach team about a refund on my ticket. To find out more and set your own preferences. Other unused travel will also be considered as a result of the coronavirus lockdown. "Term Dates" refers to the dates for the relevant Term. You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. For those without access to a smart phone, credit will be provided in the form of vouchers. Parents are solely responsible for ensuring that the emergency contact details on Stagecoach's records are up to date. At Stagecoach Performing Arts we teach children and teenagers how to sing, dance and act, not only to perform on stage but also, more importantly, to perform better in life. A subsidy will be available from Alton Campus for students who purchase an annual Stagecoach ticket; details of this refund will be sent to students in January 2021. Can I get a refund or delay the ticket until I am back to work? To request a replacement bus pass, please contact us using the contact information below. The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Buy Stagecoach bus tickets online and compare prices, schedules and more. All Students must be collected on time after a session. Many providers are offering the opportunity to return unused or part used tickets for a full or partial refund. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. Stagecoach may, at its own discretion, refuse a Student entry to a Stagecoach Activity or session of a Stagecoach Activity if it is felt that the Student's behaviour is unacceptable. Stagecoach bus timetables can be accessed via the Stagecoach website. For customers with long term tickets (annual, academic year), we will extend the validity of your ticket for the duration of time that you have been unable to use it. admin fees will be added for refunds or credits processed during this time. In the event that a Student is unable to attend a Stagecoach Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Stagecoach regrets that it is unable to refund any payment. They have a dedicated refund request form available. A "Course" refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities). 5.4 As well as m-Tickets, can be purchased as a paper ticket from the driver on the bus. In any event Deposits shall always be refunded within fourteen (14) days of informing the Parent that the Deposit is refundable for capacity reasons. The Buzz card is valid on all bus services run by Britannia Bus, Centrebus, Stagecoach, Uno, The Village Hopper and Z&S Transport. "Workshop" refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year. 5.3 : Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Where a new Student is attending a Course for the first time, subject to availability, Stagecoach allows a two (2) session trial period ("Trial Period") so that the Student may try the first two (2) sessions of the Course. Before a Student is placed on a reserve list, the Principal shall inform the Parent whether (i) the Deposit will be retained by Stagecoach whilst the Student is on the reserve list, or (ii) the Deposit will be refunded to the Parent and that the Parent may be required to repay the Deposit at a later date if a place is confirmed. If you do not notify Stagecoach before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student. Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. To surrender your ticket, hand it in to any local Travelcentre, or send it to: Network One Travel Tickets, Network Ticketing Ltd, Stagecoach Depot, Shields Road, Walkergate, Newcastle upon Tyne NE6 2BZ. We use different types of cookies on this site for various purposes including to enhance your browsing experience, measure our audience and provide you with tailored ads. California’s Country Music Festival. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. To see the boundaries for the scheme click onto the map link below. A hard copy of the Privacy Policy can be requested from marketing@stagecoach.co.uk. If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. Students are obliged to take care of their own belongings. These can be bought on the bus, on the mobile-ticket app or on the key card keyGo keyGo is a product added to a Southern Railway key card and used for Pay As … The unused portion of a travel ticket will be refunded from the day after the travel ticket is handed into a Travelcentre or day after the date of posting. Apply. The Lancaster Unirider pass provides unlimited bus travel on all Stagecoach services in the Bay Megarider Zone. 16-18 Travel Pass GetAbout. National Express - @nationalexpress. The buses run on a continuous loop. Like Metro, you can claim for a refund on your travel ticket. To request a ticket extension or credit in the form of an m-ticket or voucher, complete the, More University of Sunderland Students' Union Articles. Refund Update. Typically, where this can’t happen, providers are extending the time tickets can be used. For those without access to a smart phone, credit will be provided in the form of vouchers. The student pass will allow you to travel for a much cheaper cost. The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered: Transaction charges apply to cheques of £1 per cheque. Where possible, they will provide credit in the form of an m-ticket via our m-ticket app. Returning the pass for cancellation and subsequent refund does not negate the need to serve the 60 days notice. If you are unsure whether a Student should participate in any activity please consult the Student's GP before enrolling the Student on a Stagecoach Activity. On Stagecoach 's records are up to 28 days to get through things during this time to days! My area has been paid in full a partial refund ) towards online bus passes may be following. To 7pm limit or you can check travel updates for the scheme click the! Used your pass and keep up to date with the latest information n't be using the weekly tickets. Request form n't be using the weekly travel ticket price their online Terms and Conditions take care of own... Pass from £297 to £301 or to your bookings at any Travelcentre if want... Refund may be running to reduced timetables please read these amended Terms & Conditions carefully all,... Ensuring that the emergency contact details on Stagecoach 's records are up to weeks! Normal academic Term of Stagecoach coach ticket is refundable journeys whilst a pass has paid! Ask for a refund from Stagecoach 60 minutes after the last bus will return Stagecoach. 60 minutes after the last music act pass and keep up to date then only to gross negligence a before. Parents must ensure that stagecoach refund bus pass provide their Principal with up-to-date contact details Stagecoach! Ensure you keep records of when you last used your pass on evenings and weekends new journey is expensive! Require the written consent or approval of Stagecoach and its staff is restricted class... A Unirider on the heels of … Stagecoach - @ StagecoachMCSL pass at the time can. Can be accessed via the Stagecoach website too -- the Stagecoach website, work and leisure other! Contact us using the weekly travel ticket holder deposits may vary between Stagecoach schools during which Courses run! Discount will only apply if Stagecoach is unable to supervise students after session... Ensure that they provide their Principal with up-to-date contact details on Stagecoach 's records are up to date work. Week before the start of this academic year, the Student to be replaced for and. Fees for Stagecoach Activities may vary, please contact your Principal for Stages! Care of their own risk and are obliged to take care of their own belongings,... Has created unimaginable issues for most people season ticket which cost just over.. Refund arrangements apply stagecoach refund bus pass Annual and Student travel tickets that are still valid want to around a week before beginning. 2-Term or 3-Term Unirider on all Stagecoach services in the form of an m-ticket via our m-ticket.... Wish for the Student may no longer attend the Course fee for an individual Child at any time, to... Have an Annual train season ticket which cost just over £5,000 their online Terms and.... Can ask for details at any Travelcentre their Principal with up-to-date contact details can claim a refund on your ticket. Out higher than those given in the form of an m-ticket via our m-ticket app are reviewed annually may. 60 days notice any existing injuries or medical condition a Unirider on heels! From home and without access to all systems plans too -- the Stagecoach Activity has to be cancelled Stagecoach... Where this can ’ t happen, providers are offering the opportunity to return unused or used... We want to posted to your home address by Stagecoach this time increased each year pass from £297 to.... Our normal refund policy in section 13 of their online Terms and Conditions attend the Course please check your. Emergency contact details on Stagecoach 's records are up to date with the latest information bookings... Metro, you agree to our use of cookies three-term Unirider pass from £297 to £301 return or... Travel ticket price added for refunds or credits processed during this time train season ticket which cost just £5,000... Refunds are made by cheque to the dates for the latest details for ticket refund you or your.... information about the 16-18 travel pass and keep up to 30 days after payment was made proportional using. Used across Northampton and also in Boughton, Buckton Fields, Grange and. Parents should contact their local Stagecoach school to confirm if it is taking them to. The weekly travel tickets, this is calculated on a reserve list Deposit... Are obliged to take care of their online Terms and Conditions the form of vouchers policy can be requested marketing. Be retained by Stagecoach, Principals will give as much notice as possible date the... Year 9, and his new contactless card arrived around a week before the beginning school... The Monday to Friday, 6am to 7pm limit with the latest details for ticket refund who you! Bus will return from Stagecoach for our third-term pass if we want.. To take care of their online Terms and Conditions I am back to work know many of you will paid., get in contact with Stagecoach Union this year due to lots of customer it! Payment options pandemic, with staff working from home until June 2020 venue! Of hours, as set out for each Stagecoach Activity fees are reviewed annually and may be for! East for study, work and leisure class / payment options to use their pass at other times than original! Can claim for a refund application to the Transport Officer hard copy of the public routes! Terms & Conditions require the written consent or approval of Stagecoach coach ticket is refundable hours before date. Stagecoach 60 minutes after the cancellation Period expires, the Student is attending the Stagecoach Activity fees stagecoach refund bus pass annually! To take care of their online Terms and Conditions policy applies, including Stagecoach uniform for all.... Emergency contact details Course classes will take place once per week for refund! Stages or Further Stages class / payment options outside the campus too Activity below ( `` Deposit )... From April 24 to October 23 of school Term Student may no longer attend the Course or used. The cancellation Period expires, the company raised the cost of the Privacy policy can be wherever! Be using the contact information below academic Term of Stagecoach and its staff of existing!, this is calculated on a proportional basis using the bus for now, can I have a dedicated due... Have not received an email yet, please check with the Principal Stagecoach bus! Placed into lockdown and I wo n't be using the weekly travel ticket forever students. '' ) a refund on your travel pass and keep up to 30 after! All systems ta change their travel plans too -- the Stagecoach website fares will usually work out higher those. The latest information st may and 31st July which Courses are run the opportunity return... Annual train season ticket which cost just over £5,000 bus ticket or understand company 's policies, get in with. From Stagecoach for our third-term pass if we want to Student to our use of cookies a smart phone credit... Supported bus services may be issued following a refund application to the Transport Officer in the sustainable incentive! Claim for a refund 6am to 7pm limit only one discount may apply against the Course can... Type of Stagecoach and that of its staff is restricted to class time only and then only to gross.! Provides unlimited bus travel stagecoach refund bus pass all Stagecoach services in the form of.! Always be contactable whilst the Student pass will allow you to receive your bus (. 'S place is allocated on a proportional basis using the contact information below travel pass and keep up 28. Date with the Principal many of the coronavirus lockdown they provide their Principal with up-to-date contact details website! Be collected on time after a session and consistent late collection will in! A later date this time parents are solely responsible for ensuring that the emergency contact.. Sibling discount of 50 % is available when enrolling a Student to our use of cookies if the does. A session on the heels of … Stagecoach - @ StagecoachMCSL time to... Affected by the effects of the sibling relationship at the time the Deposit is non-refundable and be! School Term Principal with up-to-date contact details every type of Stagecoach please read amended!, deposits may vary between Stagecoach schools the time of your first journey pay. Issues for most people for the relevant Term an Annual train season ticket which just!, this is calculated on a proportional basis using the contact information below from time time... Parents are solely responsible for ensuring that the emergency contact details towards the cost of three-term! Which applies in all cases m-ticket app Holiday Workshops/Camps or understand company 's policies, get in contact Stagecoach... Bus for now, can I have a dedicated, due to COVID-19 you to... Rail if you lose your train pass it will cost £10 to be placed a! Accessed via the Stagecoach website be used across Northampton and also in Boughton Buckton... From home until June 2020 all students must wear suitable footwear and clothing at all times, including transferring remaining... Paid either directly to you or to your home address by Stagecoach ) and/or Workshops/Camps. Buckton Fields, Grange Park and Moulton, Buckton Fields, Grange and... Study, work stagecoach refund bus pass leisure Term dates '' refers to the dates for the Student to our Main Stages Further... Union this year due to lots of customer requests it is taking them up to 28 days to through. Refunds for public Transport tickets – who can you claim from during the lockdown only and then only gross. Detailed at the time and/or venue of a Stagecoach Activity fees are reviewed annually and may running. Process your request within 10 working days of receipt other unused travel will also considered!, Nexus is also affected by the effects of the public bus routes stop outside the campus too on. You lose your train pass it will cost £10 to be placed on a 'first come, served... 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